Report a Problem

Haverhill's 311 call center lets Haverhill residents report non-emergency issues. Anyone within the city limits can dial 311 to reach trained operators Mondays thru Fridays from 8:00am to 4:00pm for responses to non-emergency questions and concerns. The 311 call center makes it easy to report potholes, street light outages, downed trees or wires, flooding, trash issues and 200 other concerns.
Haverhill 311 can be accessed from anywhere within the city by calling 311 or 978-358-1311. Using 311 and providing an email, residents can report then track issues using emails and texts with the system.
Inside the city call - 311
Outside the city call - 978-358-1311
Contact Us
Haverhill City Hall
4 Summer Street
Haverhill MA, 01830
Monday - Friday 8:00 - 4:00
Call Center 311 (within city limits)
(978) 358-1311 (outside the city)